Effective date: 24 October 2026
This policy explains how to cancel a Rashidekho subscription and how refund requests are handled.
1. Subscription Price and Trial
Our planned subscription is ₹30 per month, with a 7-day free trial for eligible new subscribers where offered.
Please review the checkout page for your trial end date, when paid billing begins, and any payment authorization requirements.
2. How to Cancel
To request cancellation:
- Use the subscription cancellation facility provided on our website, if available.
- Alternatively, email contact@rashidekho.com from your registered email address.
- Include your registered email address and relevant payment or subscription reference, if available.
- Allow reasonable time for us to review and confirm your request.
Please do not send full card numbers, security codes, banking passwords, or other payment credentials by email.
3. Cancelling During the Free Trial
If you do not wish to continue after your free trial, request cancellation before the trial’s disclosed billing deadline.
If payment details or a recurring payment authorization were required to start the trial, cancellation should be completed in accordance with the instructions and deadline shown during checkout.
Do not assume that simply stopping the receipt of emails cancels your subscription.
4. Cancellation of a Paid Subscription
Once cancellation has been processed, future renewals will be stopped in accordance with the applicable payment terms.
Unless required by law or otherwise confirmed by us, cancellation does not automatically provide a refund for a subscription period already paid for. Access to the service after cancellation will depend on the subscription terms applicable to your purchase.
5. Refund Eligibility
Refund requests are reviewed individually. You may contact us if:
- You were charged more than once for the same subscription transaction.
- You believe a payment was taken in error.
- You were charged after a cancellation had been confirmed and processed.
- You experienced a material service issue that prevented delivery of the service you purchased.
- A refund is required under applicable law.
Except where required by applicable law or otherwise approved by us, partial-period or unused-subscription refunds are not guaranteed.
6. How to Request a Refund
Email contact@rashidekho.com with:
- Your name and registered email address.
- The payment date and amount.
- The payment or order reference, if available.
- A brief explanation of the issue.
We will review the request and respond within a reasonable time. If approved, the refund will be processed through the applicable payment provider or original payment method where supported. The time for the funds to appear may depend on the payment provider and your bank.
7. Failed Payments
If a payment fails, access to the service may be interrupted. If your bank shows a debit but the payment is shown as failed, contact us with the transaction reference so we can investigate.
8. Contact
For cancellation and refund assistance:
Email: contact@rashidekho.com
Website: https://rashidekho.com